--- title: Tickets logged in 'just 30 seconds' through school-inspired IT Support System description: "Mark Anderson (ICT Evangelist) visited Frog schools that inspired the first Frog Academy solutions.\nJarrow School talk IT Support System." image: https://inspire.frogeducation.com/hubfs/Blogs/Frog%20Ribbits/2%20-%20Featured%20Images/2019/04-07-19-Ribbit_Featured.jpg --- [![Logo.png](https://frogeducation.com/application/files/5115/3208/9995/Logo_colourflash_new3_full.png)](https://frogeducation.com/community) [![Logo.png](https://frogeducation.com/application/files/6215/3209/0013/Logo_colourflash_new3.png)](https://frogeducation.com/community) ![Menu](https://frogeducation.com/application/files/8015/3252/6473/Community-Open.jpg) ![Menu](https://frogeducation.com/application/files/2515/3252/6474/Community-Close.jpg) [![Search](https://frogeducation.com/application/files/9714/9390/7070/Search.png)](https://frogeducation.com/community/search) ![](https://frogeducation.com/application/files/5814/9813/8680/Splitter.png) [**FROG**EDUCATION.COM](https://frogeducation.com/) [![](https://frogeducation.com/application/files/5215/3114/2805/Icon_Courses.png) Guides](https://frogeducation.com/community/training) [![](https://frogeducation.com/application/files/9514/9700/0534/Icon_Inspiration.png) Case Studies](https://frogeducation.com/community/inspiration) [![](https://frogeducation.com/application/files/9514/9700/0531/Icon_Product.png) Product](https://frogeducation.com/community/product-updates) [![](https://frogeducation.com/application/files/6014/9700/0533/Icon_News.png) Events & Webinars](https://frogeducation.com/community/events) [![](https://frogeducation.com/application/files/9915/0849/4517/Icon_NewsItems.png) Service Status](https://frogeducation.com/servicestatus) [![](https://frogeducation.com/application/files/5416/4336/2852/Icon_News-Blogs.png) News & Blogs](https://frogeducation.com/community/news-blogs) [![Frog Ribbits](https://www.frogeducation.com/application/files/5015/3114/2804/Icon_Ribbits.png) **Frog** Ribbits](https://inspire.frogeducation.com/ribbits) [![](https://frogeducation.com/application/files/7116/4336/3780/Icon_CPD.png) CPD](https://cpd.frogeducation.com) [**Frog**Code](https://frogeducation.com/frogcode) [MIS Extractors](https://frogeducation.com/community/downloads/mis-extractors) [Downloads](https://frogeducation.com/community/downloads) [Contact us](https://frogeducation.com/contact) # Tickets logged in 'just 30 seconds' through school-inspired IT Support System **TheFrogAcademy** is already making a real difference in schools.  Mark Anderson (**[ICT Evangelist](https://twitter.com/ICTEvangelist)**) visited some of the Frog schools that inspired the first Frog Academy solutions. Jarrow School share their story on the **[IT Support System](https://www.frogeducation.com/solutions/itsupport)** solution they instigated through The Frog Academy. Find out how they doubled the number of logged IT tickets in the first week... [![Read more...](https://no-cache.hubspot.com/cta/default/2591845/75ef3c83-cf5c-439f-b2eb-02e9ba5e4848.png)](https://cta-redirect.hubspot.com/cta/redirect/2591845/75ef3c83-cf5c-439f-b2eb-02e9ba5e4848)   ![AcademyLogos-OnWhite---small](https://inspire.frogeducation.com/hs-fs/hubfs/Campaigns%20and%20Events/2018/The%20Frog%20Academy/AcademyLogos-OnWhite---small.png?width=254&name=AcademyLogos-OnWhite---small.png) Like to know more about [**The Frog Academy**](https://www.frogeducation.com/academy) Solutions? 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